Computer Troubleshooters (CTS) provide a full complement of computer services targeted toward small business and home office users. Small businesses have a particular set of needs which CTS is uniquely qualified to satisfy.

Our Business Enhanced Support Technology (BEST) is targeted at customers that want to achieve a higher level of IT support without actually hiring a full time employee, and also want to keep their computers and network in good running condition.

BEST is a managed service plan that includes 24/7 monitoring of your computers and networks, help desk, remote access to connect to your computers from anywhere, and many other benefits.

BEST provides priority service at discounted rates in exchange for a monthly fixed cost. The deeply discounted rate allows CTS to be called in and involved in all aspects of IT direction and support.

Other BEST Benefits include:

• Preferred scheduling
  
• IT advice and recommendations
  
• Emergency response service
  
• Included hours of service per month to keep your systems running effectively and efficiently
  
• Network documentation
  
• Discounted rates extended to employee home PC's